The procedure of the seeing-off through the VIP-lounge at Sheremetyevo-2 Airport.
The representative of "Moscow Transfer Service" comes to the VIP-lounge two hours before the scheduled departure time and waits at the security point at the entrance to the VIP-lounge.
The VIP-departure lounge is situated on the airport second level at its right side.
The passenger must arrive to the airport not later than an hour and ten minutes before the flight as the passenger check-in finishes 40-50 minutes before the flight.
Our representative should contact the driver if the contact telephone numbers are provided. If not, a driver who is taking a passenger to the airport must connect to our representative by phone without fail. If a driver delays for some reasons he must warn our representative without fail.
The delivery of passenger's luggage to the vip-lounge is not included in the VIP-lounge services cost.
Our representative will help the passenger to fill in the declaration form and get through the Customs Control. A Customs Control official could ask to examine passenger's luggage. Then the Customer accompanied by our representative passes the passenger check-in on the flight. After all these procedures are successfully got through, a driver could be free.
Passengers should pass the Passport Control before the boarding.
The passenger is offered to stay at the VIP-lounge before the boarding announcement (20-30 minutes before the flight). After the boarding announcement the "Moscow Transfer Service" representative leads the passenger to the Passport Control. After the passport control is passed a VIP-lounge representative (VIP-lounge employee) leads him to the aircraft ladder.
We remind you that some fine arts works, articles made of jewel metals, antiquarian articles demand for special permission are forbidden for export.
If you export something of the sort, please, get in touch with our company office in order to specify the correctness of document procedures.
If transporting the animals, please, let us know about this as well, as in this case the time of document procedures increases. We also remind you that there is a list of goods (alcohol, tobacco, black and red caviar), which are strictly limited per one person.